Computer-Supported Cooperative Work

Course Description

IST 525 introduces theories, empirical findings, evaluation methods, and design frameworks in computer-supported cooperative work. IST 525 Computer-Supported Cooperative Work (3) Students in the course will investigate CSCW challenges and opportunities from the dual perspectives of human-computer interaction and socio-technical systems analysis. They will analyze group interactions and concerns in collaborative activities such as written and spoken communication, design, meetings, education, decision-making, and everyday work activities. They will review and critique state-of-the-art CSCW technologies, including text-based and video communication tools, immersive meeting environments, group decision-making, workflow, and knowledge management. These technologies will provide a context for investigating and synthesizing issues related to individual use (e.g., perceptions of cost-benefit), the context of collaboration (e.g., social and cultural norms embodied in systems), and software architecture (e.g., coupling and consistency management). Students will apply their understanding of these issues in evaluation and design projects.